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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Meg McTeague

April 18, 2023

5  out of  5 rating by Meg McTeague
"I recently purchased a new car, and had a few hiccups with the dealership getting it here. Coe and his team were true professionals in helping me get the car insured, and handled all of the dealership hiccups for me. The team went out of their way to handle some last minute requests, even when they came in late on a Friday. This has been my second experience working with Coe and his team (specifically Katy). As a first time home buyer, his team helped answer my many questions. Would recommend Coe for anyone looking for car/home insurance!"

Sandra Cameron

March 23, 2023

5  out of  5 rating by Sandra Cameron
"Coe is wonderful and so are his employees, Nancy is awesome. I've been with state farm since 2004. They are always eager and willing to answer any questions I have. I would never switch as I get so many calls from other companies and I delete them. I rate them 10+. I recommend them to everyone!!"

Alison Bliss

March 17, 2023

5  out of  5 rating by Alison Bliss
"The staff is professional. The prices are very competitive. I’m happy with State Farm."

Maria Claudio

March 9, 2023

5  out of  5 rating by Maria Claudio
"I have been with State Farm over 5yrs and the knowledge and help I always get is much appreciated with all and any concerns that arises to meet my needs"

Mireya Scanlon

February 28, 2023

5  out of  5 rating by Mireya Scanlon
"Coe has been my agent for years and has always treated me with the best customer service. A huge thank you to Coe and all the other agents at this branch."

Adriana Scanlon

February 27, 2023

5  out of  5 rating by Adriana Scanlon
"Coe has been my insurance agent and the agent for my other family members for years and throughout that time has always been kind and welcoming. Coe goes above and beyond for me and my family ensuring we have the best policies that fit our needs. A huge thank you to Coe and the other agents at this branch."

John Navarro

February 27, 2023

5  out of  5 rating by John Navarro
"Coe & State Farm is the way to go for insurance and service. Him and his great staff have helped us thru the years by covering our home and vehicles. No problem is too big (New England winters) or small (windshield cracks) and no question is too dumb to ask of Coe and his staff. Always friendly and professional. Insurance is a necessary evil but with Coe & State Farm, it's money well spent."

Laura Gardner

February 21, 2023

5  out of  5 rating by Laura Gardner
"This office is so helpful—I know I am in good hands!"

Sarah Galinat

February 17, 2023

5  out of  5 rating by Sarah Galinat
"This branch is excellent! They are very kind and personable. Always trying to get you the best rates which they do. Compared to my friends both car and home owners we have the best rates with ample coverage. They are always willing to help with any issue that may arise including claims. I always send people there way and would reccommend them to you as well!! 10 stars if i could give them"

Raul Rivera

February 9, 2023

5  out of  5 rating by Raul Rivera
"Thank you for you service l love it he amazing jod thanks Coe Bancroft and Nancy for helping me. Thank for everything and always been in there for me and for the community 😊😊"

Jack Miller

January 9, 2023

5  out of  5 rating by Jack Miller
"Wow! Fantastic customer service! Our family has Auto, Home and Life insurance policies with State Farm BECAUSE of Coe Bancroft and his great team in Glastonbury. They are super knowledgeable, always quick to respond, and always caring. Coe and his team treat you like family. When our son's Outback was totaled by a Vermont snow plow, Coe helped us quickly file, and I was up and shopping for a new car in no time. Recently I also used their super convenient app when I had a cracked windshield, and after a couple of simple clicks I was booked for an immediate replacement. It couldn't have been easier. I highly recommend you consider using Coe and his team in Glastonbury! I know you'll be as pleased as we are. Jack Miller and family"

daniel klafter

January 5, 2023

5  out of  5 rating by daniel klafter
"I was dealing with a stonewalling third-party insurance company on a claim. I explained my predicament with Mr. Bancroft, though he was under no obligation to assist. Mr Bancroft offered to speak with the third-party directly, which he did. Due to his knowledge, experience and negotiation skills, I was able to receive an equitable resolution to my claim. Thank you."

Mark Agnew

October 18, 2022

5  out of  5 rating by Mark Agnew
"Been with Coe for 10+ years, always very helpful, take time to have a conversation with you. All his staff are also very helpful too."

Taylor Carson

October 3, 2022

5  out of  5 rating by Taylor Carson
"Coe went above and beyond to help me with my small business insurance. It was entirely new to me and he took care of everything!"

Jessica Lubee

January 19, 2022

5  out of  5 rating by Jessica Lubee
"Coe and his team always put the client's best interests first. Very knowledgeable. It is very comforting that if I ever have a question regarding insurance I can have it answered in a quick email or phone call."

Christopher Benedetto

January 16, 2022

5  out of  5 rating by Christopher Benedetto
"Good"

Kishor Ghetia

December 27, 2021

5  out of  5 rating by Kishor Ghetia
"He is very professional person and taking care of his customer very nice and professional way, He is my insurance agent since 32 years. He is the best"

Curry-Harris Team at Century 21 Classic Homes

December 22, 2021

5  out of  5 rating by Curry-Harris Team at Century 21 Classic Homes
"Coe Bancroft, from State Farm Insurance here in Glastonbury is a professional, honest and consultative agent/owner that does a great job identifying your insurance needs. He doesn't just sell you a policy - he asks the right questions to better understand your actual insurance needs before suggesting coverages. Being a local Glastonbury Realtor for many years, I see the difference he makes for his clients and I'm able to refer him/his agency with confidence."

Brenda Timmer

December 12, 2021

5  out of  5 rating by Brenda Timmer
"Helped with all of our policies and bundled for a great price and great coverage. Very happy with everything! Thank you!"

Greg Surdel

November 15, 2021

1  out of  5 rating by Greg Surdel
"I had a major wind-storm related leak in my roof in a recently purchased home. I filed a claim, and it took weeks to hear a decision. Meanwhile, water kept coming in, causing more damage. I called Coe, who said he’d look into it. Never heard back. Got a claim denial in the mail, saying they didn’t believe it was from the storm. Apparently, shingles just all blew off onto the yard by coincidence on the day of the storm. I called Coe, who blamed some unknown person for not getting back to me, and he would investigate and get back to me that day. Never heard from him again. Dropped him and State Farm."

Gina Kostyun

October 1, 2021

5  out of  5 rating by Gina Kostyun
"Coe was fantastic to work with. Very knowledgeable and provided me and my husband with policies that made us feel comfortable and well protected!!"

Vance Grabow

July 25, 2021

5  out of  5 rating by Vance Grabow
"Coe is fantastic I've had him as an agent for many years now. Coe genuinely cares about you and takes the time to get to know you. I highly recommend him as an agent."

Takunari Miyazaki

July 13, 2021

5  out of  5 rating by Takunari Miyazaki
"I was in a serious head-on auto accident in 2019. I clearly had an option to immediately hire an injury lawyer, but Coe helped me through the whole process, which took over 20 months, from the day of the accident until I accepted the final settlement. In the end, this was a case in which it made sense not to hire a lawyer, but I could not have made this decision without his guidance. He is very experienced and understands all the details involved. Throughout the process, I felt at peace, which is most important."

Raj Ghetia

July 5, 2021

5  out of  5 rating by Raj Ghetia
"As the old "Star Wars" saying goes, "...like my father before me," I've been a customer of Coe's for 22 years (and counting!) and have always been satisfied. All our auto, home, and life policies are through State Farm and Coe and his staff have been honest and transparent about everything."

Daniel Sartoris

May 6, 2021

5  out of  5 rating by Daniel Sartoris
"Coe has to be the most educated insurance agent I've ever met. This line of work is something he is genuinely interested in. He's been very kind, considerate and helpful to me while I've been his client."