State Farm® Insurance Agent Coe Bancroft
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay Benito
August 26, 2024
5
out of
5
rating by Jay Benito
"Coe and his staff have been very helpful. They helped reduce my car insurance with “ drive safe” and a safe driving course. Both are easy to do and they can reduce your insurance. Also my roof had hail and wind damage. At first State Farm was only replacing half of my roof. I asked Coe to see what he could do. Coe came through and now my whole roof will be replaced. I am very happy with State Farm and Coe’s office and staff. Jay Benito"
We responded:
"Jay, I really appreciate you taking time to share your experiences working with me and my Team on your insurance needs! It is very important to us that you get the best value for your insurance premiums, so I'm glad we were able to work on ways to reduce the costs without sacrificing your protection. With your homeowner's policy claim for your roof damage, I am glad my experience in claims and claims management could help you get the right outcome on the replacement of your roof. It is a pleasure helping you, and I look forward to being your "Good Neighbor" for years to come! - Coe Bancroft, State Farm Agent in Glastonbury, CT"
Joseph Zola
April 16, 2024
5
out of
5
rating by Joseph Zola
"Great agency! There newest team member, Sharis is very smart and well organized! Very friendly"
We responded:
"Thanks, Joe, for sharing your experience with Sharis! We are all very happy that she is part of my Team here in Glastonbury, and I'm super proud of her for achieving her Life & Health license so quickly to add to the Property & Casualty license she already held! My Team and I are here to be the best source for insurance and financial services available, and Sharis is an important part of that Team effort. We look forward to your next visit to our office! - Coe Bancroft, State Farm Agent"
Jerry Edison
November 15, 2023
5
out of
5
rating by Jerry Edison
"Coe and his group are wonderful. They take the time to explain different options to help keep cost down. I would highly recommend Coe and his State Farm team."
We responded:
"We appreciate you sharing your experience with me and my Team! It is a pleasure helping you get the best value for your insurance needs, and please know we are here for you when you need us! - Coe Bancroft, State Farm Agent, Glastonbury, CT"
Dawn Roy
October 19, 2023
5
out of
5
rating by Dawn Roy
"The staff is so nice no matter who you talk to. The staff is knowledgeable and guides you to the policy for you. Putting in a claim is also quick and easy"
We responded:
"Dawn, it is a pleasure helping you with your insurance needs, and I appreciate you sharing your experience of working with me and my Team! -Coe Bancroft, State Farm Agent, Glastonbury CT"
Lexx Vazquez
October 2, 2023
5
out of
5
rating by Lexx Vazquez
"Was with liberty mutual called them about something on my bill and they put my bill up and said they cnt do nothing I end up calling Siobhan from state farm mannn she did her thing very Professional gave a run down on what plan can she put me on mannn wen she gave me that price with more stuff added to my plan that liberty had for me and it was wayyyy cheaper I give it up to her not only because it's cheap it the way she treated me thanx Siobhan for ur services happy that I join a new family"
We responded:
"Thanks, Lexx! Siobhan and I appreciate you switching your auto insurance to State Farm and our office Team. We are so glad to have you in our family and look forward to taking care of you and yours! -Coe Bancroft, State Farm Agent"
Fayne Molloy
September 18, 2023
5
out of
5
rating by Fayne Molloy
"I have been a customer of Coe and his wonderful office staff for nearly 20 years and would never go anywhere else for my homeowner's, auto or personal insurance. Their service is outstanding in every way!"
We responded:
"Thank you, Fayne! I appreciate your kind words, and we are grateful for the long-term relationship we have enjoyed together. It is a pleasure helping you with your home, auto and personal insurance, and so nice of you to share your positive experience with our office. Best always! -Coe Bancroft, State Farm Agent"
Margaret Goodsell
September 17, 2023
5
out of
5
rating by Margaret Goodsell
"We have worked with Coe since moving to town and he has always been helpful and attentive to any of our questions, concerns, or needs. The office staff is easy to work with and do a great job following up. Always easy going and we have new felt pressured into buying anything."
We responded:
"Margaret, I'm so glad you and Jeff chose us to help you with your insurance when you came to Glastonbury! We appreciate that you know you can count on us to be here f to help you make informed choices for your insurance coverage on or you when you have questions or needs, and that we are committed to help you with both your personal and business risks. Thanks for sharing your experience from working with me and my office Team! -Coe Bancroft, State Farm Agent"
Judee Cofiell
September 13, 2023
5
out of
5
rating by Judee Cofiell
"We just switched our auto and homeowners to State Farm. Could not be happier! Nothing makes you smile more, than saving some money! Worked with Katy, but would work with ANYONE in that office! Just nice, helpful people! We recommend them 100%! Love the small office atmosphere and personalized attention! This should be your go to place!! Thanks Coe Bancroft office! Great job!!"
We responded:
"So glad to hear you enjoyed the process of switching to State Farm and our office for your home and auto insurance! I'm not surprised that Katy took great care of you, and I'm glad you know we are all here to help. Thanks for trusting us to assist with your insurance and also for taking time to share your experience! -Coe Bancroft, State Farm Agent"
roger floyd
September 13, 2023
1
out of
5
rating by roger floyd
"While in good standing with State Farm I tried to move offices to this office from another office. I called 4 times and got the run around. I will go somewhere else. Also during my first 3 calls I did receive the “ok” to change locations to this office from my current agent. Odd how this changed. Why waste my time? The morals of my other agent has nothing to do with this as he gave me the ok to change offices. Please put your personal social values away and have your office do what they say they will do."
We responded:
"I'm sorry that you feel we were not responsive to your interest in switching agencies, however I agree with the strong ethics of your current Agent and would have handled your request the same way. I believe my office was at least the fourth other State Farm Agency who you sought to handle your unique request. I am certainly willing to speak with you to explain that what you requested is not condoned by State Farm's corporate requirements for its independent contractor agents. Doing what you requested would be grounds for State Farm to terminate my contract with State Farm to be an agent of the company, and I have thousands of customers who are counting on me to continue to be their State Farm Agent. I wish you only the best and hope you understand why a transfer to my office would not change the response to your request. - Coe Bancroft, State Farm Agent P.S. I'm sorry that my office Team Members who took your first calls gave you the impression that a transfer was approved, when they were trying to be sympathetic that you were frustrated with your current Agent. We should have made it clear that there is a process to change from one in-state State Farm Agent to another, which includes the requested Agent agreeing that you would be better served with the transfer. And it also should have been made clear that your transfer was not yet approved, as it had not even been submitted to State Farm for processing without my authorization. I certainly apologize for the confusion and any inconvenience this matter caused you."
lediana hoxiha
September 12, 2023
1
out of
5
rating by lediana hoxiha
"Do not waste your time trying to work with this particular office. I’ve been waiting for three weeks now to hear back from them on a quote. I have called a couple of times on the status to only be told that they will get back to me and no one ever did."
We responded:
"Lediana, I am very sorry that you did not get a timely response to your quote request. While the Team Member who was helping you did have a family emergency that pulled her out of the office in the middle of running your quotes, we certainly should have verified that your request was either complete or reassigned to another Team Member for handling. I apologize that our service did not live up to our normal standards, and my Team has been reminded of the importance of backing each other up in the event of an emergency. Thank you for bringing this matter to our attention so we can learn and improve from your experience. Best wishes, Coe Bancroft, State Farm Agent"
Gloria Ludwig
September 7, 2023
5
out of
5
rating by Gloria Ludwig
"Coe Bancroft has been my State Farm Insurance agent for over 20 years and I would highly recommend him. He has made sure I’ve gotten the best insurance in all phases including car, home, long term care , umbrella policy etc. What really impresses me is that Coe keeps checking in to make sure all is well and updating me on any changes and just chatting to see how things are going. I’ve always felt that he really values me as a client and that’s not easy to find in todays world."
We responded:
"Gloria, thank you so much for sharing your experiences with me and my Team! We really do care, and I'm happy that you know we are here for you and looking out for your best interests. Thanks for entrusting all of your and your family's insurance needs to me and State Farm for all these years! -Coe Bancroft, State Farm Agent"
Queen Sassy
September 5, 2023
5
out of
5
rating by Queen Sassy
"Excellent customer service to help with insurance needs!"
We responded:
"Thank you for letting us know about your experience of working with my Team! Katy also shared with me how much she enjoyed discussing your auto insurance needs with you. We appreciate your consideration and look forward to earning the opportunity to help you with all of your insurance needs! -Coe Bancroft, Glastonbury's State Farm Agent"
Alison Bliss
July 25, 2023
5
out of
5
rating by Alison Bliss
"This is an easy company to deal with. Coe and his staff are great."
We responded:
"Alison, thanks for sharing your experience with me and my Team! I appreciate that you invested time with us to get to know you, so we could properly address your specific insurance needs. I'm really happy to hear that you enjoy working with us as much as we enjoy working for you as your local State Farm Agency in Glastonbury. -Coe Bancroft, Agent"
Ramiz Khoda
July 20, 2023
5
out of
5
rating by Ramiz Khoda
"I have known Coe for over 15 years. He went above and beyond to assist me and my parents with our insurance needs. He is personable, has great knowledge and most importantly genuine. We are grateful for Coe's outstanding service and highly recommend him for any insurance needs."
We responded:
"Thank you for your kind words, Ramiz! I truly appreciate your continued trust in me and my State Farm agency in Glastonbury to take care of your insurance needs and now your parents' needs, as well. Please let me know if there is ever anything I can do for you and your family. Best always! -Coe Bancroft, State Farm Agent"
Bryant Moore
July 5, 2023
5
out of
5
rating by Bryant Moore
"Coe's office was both helpful and welcoming in my move to CT, and he connected me to a new agent when it was time to leave. Couldn't ask for better."
We responded:
"Bryant, thank you for the opportunity to help you with your insurance needs while you were in Connecticut! I wish you all the best in your new home, and please let us know if you end up coming back to CT in the future. Coe Bancroft, State Farm Agent"
R R
June 14, 2023
5
out of
5
rating by R R
"This particular State Farm office has been absolutely terrific throughout the 25+ years that I've been doing business with them. The savings we realized, particularly when our kids were in high school (driving), were unmatched by anyone we knew. I spoke often with Chris and Coe in ensuring adequate coverage while minimizing the expense. It really is the best feeling to know you can just pick up the phone and speak with someone who cares about doing the right thing!.... couldn't be a more satisfied "customer"! Thanks Coe."
We responded:
"We truly appreciate you sharing your long-term experience with State Farm and our agency Team! I'm happy to hear that you saw the savings we were able to provide on your Auto insurance, especially with teen drivers in your household, and all your insurance needs. I really appreciate the opportunity to take care of you and your family over the years and look forward to continuing to be there for you!"
Meg McTeague
April 18, 2023
5
out of
5
rating by Meg McTeague
"I recently purchased a new car, and had a few hiccups with the dealership getting it here. Coe and his team were true professionals in helping me get the car insured, and handled all of the dealership hiccups for me. The team went out of their way to handle some last minute requests, even when they came in late on a Friday. This has been my second experience working with Coe and his team (specifically Katy). As a first time home buyer, his team helped answer my many questions. Would recommend Coe for anyone looking for car/home insurance!"
We responded:
"So glad you were able to finally get the new car you wanted, and that my Team and I were able to help facilitate the process for you! We are here for you and always want to provide you with informed decisions and service that makes your life easier. Thanks for sharing your experience with us!"
Sandra Cameron
March 23, 2023
5
out of
5
rating by Sandra Cameron
"Coe is wonderful and so are his employees, Nancy is awesome. I've been with state farm since 2004. They are always eager and willing to answer any questions I have. I would never switch as I get so many calls from other companies and I delete them. I rate them 10+. I recommend them to everyone!!"
We responded:
"Your kind words are greatly appreciated! It is certainly our pleasure taking care of you and your insurance needs. And I'm very glad that our office is so conveniently located for you! It means a lot to know that you recognize that we are there for you and that you can trust us to look out for you. Taking care of nice people like you is our passion, so thank you for recommending us to other people you know! "
Alison Bliss
March 17, 2023
5
out of
5
rating by Alison Bliss
"The staff is professional. The prices are very competitive. I’m happy with State Farm."
We responded:
"Thank you, Alison! As an expert Realtor who must deal with a lot of insurance agents and brokers, it means a lot to have your vote of confidence in me and my Team. I'm very grateful that you have chosen to work with us here in my State Farm agency, and I look forward to taking care of you for years to come."
Maria Claudio
March 9, 2023
5
out of
5
rating by Maria Claudio
"I have been with State Farm over 5yrs and the knowledge and help I always get is much appreciated with all and any concerns that arises to meet my needs"
We responded:
"I really appreciate knowing that we have taken good care of you! Thank you very much for taking time to share your experience with the world of being one of our valued customers. Being there for you throughout the changes in life is what I love about being an Agent. I hope your latest move has gone smoothly and that you are feeling settled in your new home. Please let us know if there is anything we can do for you, now and in the future. Thanks for the opportunity to serve you!"
Mireya Scanlon
February 28, 2023
5
out of
5
rating by Mireya Scanlon
"Coe has been my agent for years and has always treated me with the best customer service. A huge thank you to Coe and all the other agents at this branch."
We responded:
"So happy to hear that we have taken such good care of you. And thank you for recommending us to your friends and family! I'm glad that you know you can count on us to take great care of you, and that we'll be here for you when you have questions or claims."
Adriana Scanlon
February 27, 2023
5
out of
5
rating by Adriana Scanlon
"Coe has been my insurance agent and the agent for my other family members for years and throughout that time has always been kind and welcoming. Coe goes above and beyond for me and my family ensuring we have the best policies that fit our needs. A huge thank you to Coe and the other agents at this branch."
We responded:
"It is our pleasure to help you and your family with your insurance. I look forward to continuing to care for you all and be there for you if and when you have a claim. Your kind words are greatly appreciated!"
John Navarro
February 27, 2023
5
out of
5
rating by John Navarro
"Coe & State Farm is the way to go for insurance and service. Him and his great staff have helped us thru the years by covering our home and vehicles. No problem is too big (New England winters) or small (windshield cracks) and no question is too dumb to ask of Coe and his staff. Always friendly and professional. Insurance is a necessary evil but with Coe & State Farm, it's money well spent."
We responded:
"Thank you, John! You were a State Farm customer long before I became your agent back in 2000, and I so appreciate being able to continue taking care of you. Please know we are here for you and appreciate your loyalty to me and my Team, as well as to State Farm, for your Home and Auto insurance needs!"
Laura Gardner
February 21, 2023
5
out of
5
rating by Laura Gardner
"This office is so helpful—I know I am in good hands!"
We responded:
"Thanks, Laura! We are so glad to take care of your changing needs. We appreciate you sharing with the world about your experience with our office!"
Sarah Huntoon
February 17, 2023
5
out of
5
rating by Sarah Huntoon
"This branch is excellent! They are very kind and personable. Always trying to get you the best rates which they do. Compared to my friends both car and home owners we have the best rates with ample coverage. They are always willing to help with any issue that may arise including claims. I always send people there way and would reccommend them to you as well!! 10 stars if i could give them"
We responded:
"Thanks, Sarah, and congratulations on your exciting news!!! We certainly appreciate you taking time to share your experience, and your kind words. It is our pleasure helping you and being there for you when you need us. Your referring people to us is the nicest thank you for what we do, as we welcome the opportunity to help more people with their insurance and financial needs. Please know that you are important to me, and I'm very glad to know how happy you are with the rates and service we are able to provide to you. Looking forward to discussing ideas with you on what your new situation means for your insurance needs. Thanks again for sharing!!!"