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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

lediana hoxiha

September 12, 2023

1  out of  5 rating by lediana hoxiha
"Do not waste your time trying to work with this particular office. I’ve been waiting for three weeks now to hear back from them on a quote. I have called a couple of times on the status to only be told that they will get back to me and no one ever did."

roger floyd

September 12, 2023

1  out of  5 rating by roger floyd
"While in good standing with State Farm I tried to move offices to this office from another office. I called 4 times and got the run around. I will go somewhere else."

Gloria Ludwig

September 7, 2023

5  out of  5 rating by Gloria Ludwig
"Coe Bancroft has been my State Farm Insurance agent for over 20 years and I would highly recommend him. He has made sure I’ve gotten the best insurance in all phases including car, home, long term care , umbrella policy etc. What really impresses me is that Coe keeps checking in to make sure all is well and updating me on any changes and just chatting to see how things are going. I’ve always felt that he really values me as a client and that’s not easy to find in todays world."

Queen Sassy

September 5, 2023

5  out of  5 rating by Queen Sassy
"Excellent customer service to help with insurance needs!"

Alison Bliss

July 25, 2023

5  out of  5 rating by Alison Bliss
"This is an easy company to deal with. Coe and his staff are great."

Ramiz Khoda

July 20, 2023

5  out of  5 rating by Ramiz Khoda
"I have known Coe for over 15 years. He went above and beyond to assist me and my parents with our insurance needs. He is personable, has great knowledge and most importantly genuine. We are grateful for Coe's outstanding service and highly recommend him for any insurance needs."

Bryant Moore

July 5, 2023

5  out of  5 rating by Bryant Moore
"Coe's office was both helpful and welcoming in my move to CT, and he connected me to a new agent when it was time to leave. Couldn't ask for better."

Simon Johnson

June 16, 2023

5  out of  5 rating by Simon Johnson
"I would like to compliment your staff at the Glastonbury, Ct office. Your representative Siobahn has went above and beyond to assist with my insurance"


June 14, 2023

5  out of  5 rating by R R
"This particular State Farm office has been absolutely terrific throughout the 25+ years that I've been doing business with them. The savings we realized, particularly when our kids were in high school (driving), were unmatched by anyone we knew. I spoke often with Chris and Coe in ensuring adequate coverage while minimizing the expense. It really is the best feeling to know you can just pick up the phone and speak with someone who cares about doing the right thing!.... couldn't be a more satisfied "customer"! Thanks Coe."

Meg McTeague

April 18, 2023

5  out of  5 rating by Meg McTeague
"I recently purchased a new car, and had a few hiccups with the dealership getting it here. Coe and his team were true professionals in helping me get the car insured, and handled all of the dealership hiccups for me. The team went out of their way to handle some last minute requests, even when they came in late on a Friday. This has been my second experience working with Coe and his team (specifically Katy). As a first time home buyer, his team helped answer my many questions. Would recommend Coe for anyone looking for car/home insurance!"

Sandra Cameron

March 23, 2023

5  out of  5 rating by Sandra Cameron
"Coe is wonderful and so are his employees, Nancy is awesome. I've been with state farm since 2004. They are always eager and willing to answer any questions I have. I would never switch as I get so many calls from other companies and I delete them. I rate them 10+. I recommend them to everyone!!"

Alison Bliss

March 17, 2023

5  out of  5 rating by Alison Bliss
"The staff is professional. The prices are very competitive. I’m happy with State Farm."

Maria Claudio

March 9, 2023

5  out of  5 rating by Maria Claudio
"I have been with State Farm over 5yrs and the knowledge and help I always get is much appreciated with all and any concerns that arises to meet my needs"

Mireya Scanlon

February 28, 2023

5  out of  5 rating by Mireya Scanlon
"Coe has been my agent for years and has always treated me with the best customer service. A huge thank you to Coe and all the other agents at this branch."

Adriana Scanlon

February 27, 2023

5  out of  5 rating by Adriana Scanlon
"Coe has been my insurance agent and the agent for my other family members for years and throughout that time has always been kind and welcoming. Coe goes above and beyond for me and my family ensuring we have the best policies that fit our needs. A huge thank you to Coe and the other agents at this branch."

John Navarro

February 27, 2023

5  out of  5 rating by John Navarro
"Coe & State Farm is the way to go for insurance and service. Him and his great staff have helped us thru the years by covering our home and vehicles. No problem is too big (New England winters) or small (windshield cracks) and no question is too dumb to ask of Coe and his staff. Always friendly and professional. Insurance is a necessary evil but with Coe & State Farm, it's money well spent."

Laura Gardner

February 21, 2023

5  out of  5 rating by Laura Gardner
"This office is so helpful—I know I am in good hands!"

Sarah Galinat

February 17, 2023

5  out of  5 rating by Sarah Galinat
"This branch is excellent! They are very kind and personable. Always trying to get you the best rates which they do. Compared to my friends both car and home owners we have the best rates with ample coverage. They are always willing to help with any issue that may arise including claims. I always send people there way and would reccommend them to you as well!! 10 stars if i could give them"

Raul Rivera

February 9, 2023

5  out of  5 rating by Raul Rivera
"Thank you for you service l love it he amazing jod thanks Coe Bancroft and Nancy for helping me. Thank for everything and always been in there for me and for the community 😊😊"

Jack Miller

January 9, 2023

5  out of  5 rating by Jack Miller
"Wow! Fantastic customer service! Our family has Auto, Home and Life insurance policies with State Farm BECAUSE of Coe Bancroft and his great team in Glastonbury. They are super knowledgeable, always quick to respond, and always caring. Coe and his team treat you like family. When our son's Outback was totaled by a Vermont snow plow, Coe helped us quickly file, and I was up and shopping for a new car in no time. Recently I also used their super convenient app when I had a cracked windshield, and after a couple of simple clicks I was booked for an immediate replacement. It couldn't have been easier. I highly recommend you consider using Coe and his team in Glastonbury! I know you'll be as pleased as we are. Jack Miller and family"

daniel klafter

January 5, 2023

5  out of  5 rating by daniel klafter
"I was dealing with a stonewalling third-party insurance company on a claim. I explained my predicament with Mr. Bancroft, though he was under no obligation to assist. Mr Bancroft offered to speak with the third-party directly, which he did. Due to his knowledge, experience and negotiation skills, I was able to receive an equitable resolution to my claim. Thank you."

Mark Agnew

October 18, 2022

5  out of  5 rating by Mark Agnew
"Been with Coe for 10+ years, always very helpful, take time to have a conversation with you. All his staff are also very helpful too."

Taylor Carson

October 3, 2022

5  out of  5 rating by Taylor Carson
"Coe went above and beyond to help me with my small business insurance. It was entirely new to me and he took care of everything!"

Jessica Lubee

January 19, 2022

5  out of  5 rating by Jessica Lubee
"Coe and his team always put the client's best interests first. Very knowledgeable. It is very comforting that if I ever have a question regarding insurance I can have it answered in a quick email or phone call."

Christopher Benedetto

January 16, 2022

5  out of  5 rating by Christopher Benedetto