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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Debra Hill

October 21, 2026

5 out of 5 rating by Debra Hill
"I have been with Statefarm for 30+ years. Everybody in that office is very kind and help you with anything. I would highly recommend them."
We responded:
"Thank you so much for your wonderful 5-star review and, even more importantly, for trusting us with your insurance needs for over 30 years! Your loyalty means the world to us, and we are truly grateful for the opportunity to serve you all these years. I'm especially happy to hear that our team has consistently been kind, helpful, and easy to reach. We take great pride in providing the personal service our customers deserve. Thank you again for your kind words and for referring so many people to us over the years. We look forward to being here for you for many more years to come!
- Coe Bancroft, your State Farm Agent in Glastonbury, CT"
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chris ciaburri

October 9, 2026

5 out of 5 rating by chris ciaburri
"Always a pleasure. Been with Coe since 2005. Never once thought about leaving. Every milestone Coe has been there."
We responded:
"Chris, it means a lot to me that you continue to trust and count on me and my agency Team to take care of you and your insurance needs. We look forward to the next decades of working for you!
- Coe Bancroft, your local State Farm Agent in Glastonbury, CT"
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Delany C

October 1, 2026

5 out of 5 rating by Delany C
"Great Experience First time actually getting my insurance and i do recommend first timers with cars to go to State Farm!"
We responded:
"Thank you for your review, and welcome to my local State Farm Agency! I'm glad you had a great experience and that we made it easy for you to get your first insurance policies!
- Coe Bancroft, State Farm Agent in Glastonbury, CT"
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Tammy Bartelli

September 30, 2026

5 out of 5 rating by Tammy Bartelli
"From the time I submitted a request to get a quote until today everyone has been so kind and knowledgeable. Taking their time to help me and answer my questions. They are amazing! Life is full of stress but Justin and Coe have eased the stress of getting insurance! I highly recommend Coe Bancroft and team"
We responded:
"Tammy, thank you so much for your kind words and for taking time to share your experience! We feel fortunate to have the chance to take care of you and look forward to being there for you whenever you need us!
- Coe Bancroft, your local State Farm Agent"
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LINDA WISE

September 26, 2026

5 out of 5 rating by LINDA WISE
"Some of the nicest people around. Everyone is professional, courteous, respectful. They have always treated us like family. Just for that alone, speaks in volumes to me and my family!!! …thank you to Justin as well. He’s absolutely amazing patient and a huge asset. This is the main Reason our family keeps coming back to them. 🫶"
We responded:
"Linda, I'm so glad that you and your family continue to have a great experience working with my Agency Team! You are important to us, and as such you deserve to be cared for and respected. Thank you for sharing your Google Review!!!
- Coe Bancroft, Glastonbury's local State Farm Agent"
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Melissa O'Connor

September 16, 2026

5 out of 5 rating by Melissa O'Connor
"Justin was phenomenal...he was on top of everything immediately and went over everything thoroughly. Highly recommended."
We responded:
"Melissa, welcome to my State Farm Agency! I’m so glad you had such a good experience switching over to us, and that my Team Member Justin took great care of you through the process. We look forward to being there for you for all your insurance and financial needs!
- Coe Bancroft, State Farm Agent "
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oomamii

September 15, 2026

5 out of 5 rating by oomamii
"Justin once again came through and helped me with my issue quickly and with obvious expertise. Thanks as always!"
We responded:
"Thank you very much for sharing your experience working with Justin on my Team! We appreciate your business and the opportunity to help you with your insurance needs!
Coe Bancroft, your State Farm Agent in Glastonbury, CT"
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Mark Kenney

August 31, 2026

5 out of 5 rating by Mark Kenney
"Coe and his office are amazing. One of the last offices truly focused on customer service"
We responded:
"Mark, thank you so much for your kind words! I feel very fortunate to have you as both a customer and friend. So happy that you put your trust in me and my office Team and continue to rely on us to take great care of you! -Coe Bancroft, your Good Neighbor State Farm Agent in Glastonbury, CT"
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M Barnett

August 28, 2026

5 out of 5 rating by M Barnett
"Always happy to help with my never ending policy changes and updates"
We responded:
"It is a pleasure to help you and to be there for you throughout life's ups, downs, and changes. Thanks for counting on me and my Team to take care of you and your family! - Coe Bancroft, Glastonbury CT's local State Farm Agent"
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Leandro Santos

August 28, 2026

5 out of 5 rating by Leandro Santos
"Very nice agent, help me set my new policy for my new car very quick thanks"
We responded:
"We are so happy to help and appreciate you sharing your experience! - Coe Bancroft, your State Farm Agent in Glastonbury CT"
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stuart linke

August 27, 2026

5 out of 5 rating by stuart linke
"Super quick to get my new car insurance set up!"
We responded:
"It is important to us to make your insurance processes easy for you, so thank you for letting us know we did well on your recent new vehicle change! My Team and I appreciate your 5-Star Google Review! - Coe Bancroft, your local State Farm Agent in Glastonbury CT"
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Zack

August 21, 2026

5 out of 5 rating by Zack
"Needed a personal article policy for my camera gear for travel. Justin was very communicative and quick to respond to my needs to set me up with a very reasonable quote for coverage for the year. I like efficiency and getting things done quickly so I appreciate how smooth this process was. Thank you Justin!"
We responded:
"Zack, we appreciate you choosing State Farm and my Agency office to help you with your insurance! I'm really glad Justin was able to get your policies set up quickly and efficiently for you. We look forward to being your trusted resource for all your insurance and financial services needs! -Coe Bancroft, your State Farm Agent in Glastonbury CT"
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April Ryczak

August 19, 2026

5 out of 5 rating by April Ryczak
"Pleasant professional cost saving insurance! Thanks!"
We responded:
"April, thank you for sharing your kind words about my office and Team! We appreciate you continuing to entrust your insurance needs to us. - Coe Bancroft, your State Farm Agent in Glastonbury, CT"
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Peter Smith

August 19, 2026

5 out of 5 rating by Peter Smith
"Great experience working with Coe and Justin on our homeowners and auto insurance needs!"
We responded:
"It is our pleasure taking care of you and Mandy with all your insurance needs! Thank you for taking time to share your experience with us! - Coe Bancroft, your local State Farm Agent in Glastonbury"
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Sunflower66

August 11, 2026

5 out of 5 rating by Sunflower66
"Nancy is always warm and welcoming and helpful. She takes the time to explain the complexities of the insurance policies. Many thanks, Nancy!"
We responded:
"We appreciate you sharing your experience working with Nancy on my Team! I'm glad she has done such a good job helping take care of you and your insurance needs! - Coe Bancroft, your local State Farm Agent in Glastonbury, CT"
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Christina Pitcher

August 8, 2026

5 out of 5 rating by Christina Pitcher
"Very helpful I saved 25% on Auto. Clean office. Worth the effort to get your estimate. I found them thru an AI search using low cost high customer service and claim reviews.
Glad I did ❤️"
We responded:
"We are glad you found us, too! It’s great when technology like AI is able to bring real people together to take care of each other. Thanks for sharing your experience! -Coe Bancroft, Glastonbury’s local State Farm Agent "
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Dave Doty

August 8, 2026

5 out of 5 rating by Dave Doty
"During my experiance shopping around for business insurance I hit a bunch of hurdles with shopping around, my end goal became keeping everything with Statefarm business and personal. Luckily I got the man that could make it happen. Justin was honest with how much knowledge he had with business insurance policys and let me know from the beginning he will not let me down.

One of the best experiences I have had so far and I would highly recommend Coe's team, Justin went out of his way to learn more about my trade in order to discuss with underwriting a compromise to issue the policy which was a fair ask.

We had some ups and downs with the process but its expected with business. Justin didnt stop, communicated even when it wasnt the best news, and in the end pulled through to get the policy I needed.

At one point speaking with Coe, I could tell he leads his team and trusts them as if they were an extension of himself.

Awesome work everyone involved. Thank you for not giving up on my business and sticking to your word!"
We responded:
"Dave, thank you so much for putting your trust in me and my Team! Your patience and understanding through the process was appreciated and helped us get to the successful outcome we were all seeking. Thanks for sharing your experience and for allowing us to take care of your business and personal insurance needs! -Coe Bancroft, your local State Farm Agent in Glastonbury "
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Brandon LaSalle

August 4, 2026

5 out of 5 rating by Brandon LaSalle
"I have been a customer for 3 years and recently was going through some financial hardship.. explained my situation to my local office which helped me figure out my options. I dealt with Siobhan and she was very helpful as always explaining to me some of the things I needed to have an order before reinstating my policy. This really helped me deal with some of the anxiety I had from lapse of coverage. The customer service I always get from Coe Bancroft location is always excellent and I will continue to do business with them."
We responded:
"Brandon, thank you for your kind words about our service. We're sad to know you had financial troubles but truly appreciate you communicating with us and allowing us to assist with options. We are here for you and happy to do what we can to help. -Coe Bancroft, Glastonbury's State Farm Agent"
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Robert St. Amant

July 28, 2026

5 out of 5 rating by Robert St. Amant
"Outstanding service, very knowledgeable personell. Justin was great, would recommend to anyone."
We responded:
"Hey Bob! Welcome back to my State Farm office! We've missed you and are so happy for the opportunity to take care of your insurance needs again. I also appreciate you sharing your experience with having Justin get things set back up for you today and for the 5-Star Google review! - Coe Bancroft, your local State Farm Agent in Glastonbury CT"
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Jessica McMullin

July 24, 2026

5 out of 5 rating by Jessica McMullin
"Justin was great to work with - he answered all of my questions thoroughly and went above and beyond to make the process easy."
We responded:
"I'm glad to know that Justin took such great care of you on adding the car to your auto insurance coverage. You and Nate have been customers and valued friends for decades now, and I wanted to say a special THANK YOU for continuing to allow me and my Team to assist you! Best wishes always! -Coe Bancroft, Glastonbury CT's local State Farm Agent"
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Dennis Tetreault

July 23, 2026

5 out of 5 rating by Dennis Tetreault
"Great promt service"
We responded:
"Thanks, Dennis! It is a pleasure being your Good Neighbor and taking care of you and your insurance needs. Thanks for sharing your experience! - Coe Bancroft, your State Farm Agent in Glastonbury CT"
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Brian Hassan

July 15, 2026

5 out of 5 rating by Brian Hassan
"Justin at State Farm did a great job and I got three policies from him. He was very easy to work with and efficient. He did a wonderful job! Also, the entire staff is very pleasant and is run very well by the owner. I just walked in, we worked on the policies, I slept in it, and finalized them the very next day. A very easy exchange and I saved some money!"
We responded:
"Thanks for giving us the chance to help you, Brian! I'm glad you stopped by to see us and happy that Justin took such great care of you and made switching to State Farm so easy for you. We appreciate you sharing your thoughts with us in this 5-Star Google review! - Coe Bancroft, your local State Farm Agent in Glastonbury"
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Chris F

July 6, 2026

5 out of 5 rating by Chris F
"Coe and his team are the absolute best! They worked with my wife and I on transferring home, auto and life insurance to them. They helped us make sure that we had all the things we needed but none of things that didn’t. I highly recommend them!"
We responded:
"Chris, you and Stephanie are really important to me and my Team, so it's great to hear your positive experiences on our work to assist with your insurance needs! Please know we are here for you and want to help you through the challenges life throws your way. - Coe Bancroft, your local State Farm Agent in Glastonbury, CT"
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SEUNGWOO CHOI

July 1, 2026

5 out of 5 rating by SEUNGWOO CHOI
"I had an excellent experience working with agent, Justin. He went above and beyond to shop around and make sure I got the absolute best rate possible without sacrificing coverage."
We responded:
"Thanks for bringing your auto insurance back to us to bundle with your home! I'm happy that my Team Member, Justin, was able to get you such a good auto rate that also saved you so much on your home policy. Thanks for sharing your experience and giving us the 5-Star Google Review! - Coe Bancroft, your local State Farm Agent in Glastonbury CT"
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Leila H

June 30, 2026

5 out of 5 rating by Leila H
"Justin helped download a state farm app for me
He was professional, knowledgeable, and friendly. I truly appreciated his assistance."
We responded:
"Leila, I really appreciate you sharing your experience today with my Team Member, Justin. We are happy to provide you with local service to make it easier to do business with State Farm and my Agency. Thanks for the 5-Star Google Review! - Coe Bancroft, Glastonbury CT's State Farm Agent "