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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of SEUNGWOO CHOI

SEUNGWOO CHOI

July 1, 2026

5  out of  5
rating by SEUNGWOO CHOI
"I had an excellent experience working with agent, Justin. He went above and beyond to shop around and make sure I got the absolute best rate possible without sacrificing coverage."
We responded:
"Thanks for bringing your auto insurance back to us to bundle with your home! I'm happy that my Team Member, Justin, was able to get you such a good auto rate that also saved you so much on your home policy. Thanks for sharing your experience and giving us the 5-Star Google Review! - Coe Bancroft, your local State Farm Agent in Glastonbury CT"
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Leila H

June 30, 2026

5  out of  5
rating by Leila H
"Justin helped download a state farm app for me
He was professional, knowledgeable, and friendly. I truly appreciated his assistance."
We responded:
"Leila, I really appreciate you sharing your experience today with my Team Member, Justin. We are happy to provide you with local service to make it easier to do business with State Farm and my Agency. Thanks for the 5-Star Google Review! - Coe Bancroft, Glastonbury CT's State Farm Agent "
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Leslie Corey

June 30, 2026

5  out of  5
rating by Leslie Corey
"The whole team is amazing to work with. Justin added an additional car to our policy with ease and saved us money while doing so."
We responded:
"Thank you, Leslie! It is always a pleasure for me and my Team to help you with your insurance needs, and I'm very happy to hear that Justin did such a good job adding your new car. Thanks for your continued loyalty to my State Farm Agency! - Coe Bancroft, your local State Farm Agent in Glastonbury CT"
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Christine Flynn

June 26, 2026

5  out of  5
rating by Christine Flynn
"Justin was helpful in uncovering the auto discounts I was eligible for and helped me get coverage in just a 10 min phone call"
We responded:
"Thank you for sharing your review of my Team member Justin's assistance with adding your auto insurance to bundle with your home! It is important to us to look for ways to do better for our customers, and I'm really glad we were able to do that for you. - Coe Bancroft, your Good Neighbor State Farm Agent"
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Donn Cabral

June 25, 2026

5  out of  5
rating by Donn Cabral
"Responsive, quick, friendly, and a good rate!"
We responded:
"Hey Donn! Very kind of you to share your thoughts on how my Team and I are doing with taking care of you and your insurance needs. It has been an honor to be your Agent since you moved back to CT. Thanks for the vote of confidence! - Coe Bancroft, your local State Farm Agent"
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J

June 25, 2026

5  out of  5
rating by J
"Justin was great getting me setup"
We responded:
"Welcome to my State Farm Agency! Thank you for your 5-Star Google Review and for sharing your experience from working with Justin on my Team. Please know we are here for you to help you manage the risks of everyday life and look forward to getting to know you personally. - Coe Bancroft, Glastonbury CT's State Farm Agent"
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Amy Neri

June 16, 2026

5  out of  5
rating by Amy Neri
"Justin was a pleasure to work with."
We responded:
"Thank you for sharing your feelings on how my Team Member, Justin, set up your rental property insurance! We certainly appreciate your consideration and look forward to taking great care of you and your insurance needs going forward. Welcome to my State Farm Agency! - Coe Bancroft, Agent"
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Mark Stephanou

June 10, 2026

5  out of  5
rating by Mark Stephanou
"Coe Bsncroft’s office has always been helpful in answering questions and making improvements to coverage on our auto and home policies. The staff is always accessible, friendly, and knowledgeable.

Mark Stephanou"
We responded:
"Hey Mark! It is a pleasure helping you and Molly, and it means so much to me that you have stayed with my State Farm Agency for all these years. Thanks for sharing your 5-Star Google review of your experience with us!
-Coe Bancroft CPCU, State Farm Agent in Glastonbury CT"
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Jennifer Holmes Weston

May 27, 2026

5  out of  5
rating by Jennifer Holmes Weston
"I have been a long-time customer and worked with many agents in the office over the years. Most recently I worked with Justin to add a new policy, and as with past experiences, Justin too was thoughtful, thorough and provided excellent customer service. I enthusiastically recommend!"
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Jennifer Weston

May 27, 2026

5  out of  5
rating by Jennifer Weston
"Long-time customer; everyone in this office provides excellent service and seems to genuinely care about their customers."
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Jordan David

May 25, 2026

5  out of  5
rating by Jordan David
"We all get phone calls from local businesses, and all too often we pass them off as telemarketers or sales calls that are a waste of time. DO NOT MAKE THAT MISTAKE by passing up State Farm's!

Justin from Coe Bancroft's office dropped me a line just to see if some added offers and bundling packages from State Farm could be competitive against my current USAA auto insurance. For context- Coe already had my business on homeowners, and they had helped out BIG TIME when I got broken into. I had actually wanted to bundle State Farm right then, but their rates hadn't been able to compete as much...because of a prior accident I had. Well, a little time had gone by and State Farm changed their logarithm, and the next thing know- Justin/Coe and State Farm didn't just meet USAA's rates- they beat them by far.

Because I was playing with 'found money' at this point(No joke, close to $100 a month in savings), it was a no brainer to actually increase my coverages from 50/100/50 on the liability side to 250/500/250- and it's barely $30 a month more. The way Justin pointed things out, it wasn't a sales call at all- it honestly was about protections if things went south....and I'd been being cheap / underprotected all along. Don't have quite enough in play for an umbrella just yet, but that'll be the next step...and I'm fortunate to have had these guys explain to me every step of the way...a good salesman is one who actually helps you save money on things you don't need...A++ from me on these guys."
Profile photo of Ryan Lamb

Ryan Lamb

May 22, 2026

5  out of  5
rating by Ryan Lamb
"Justin at State Farm was great to work with. He helped me get an umbrella policy at a very competitive price and made the whole process simple and easy to understand. His customer service was excellent, and he took the time to answer all my questions. I highly recommend Justin to anyone looking for insurance and great service!"
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Sista Clay

May 20, 2026

5  out of  5
rating by Sista Clay
"Very Respectable and accommodating"
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Pamela

May 15, 2026

5  out of  5
rating by Pamela
"State Farm reached out to me to bundle my renters insurance with my auto insurance. I was unhappy with my current auto insurance but thought it would be a huge hassle to make the switch. I know the local office in Glastonbury is extremely warm and their staff is extremely helpful, so I decided to go ahead and take them up on their offer to give me a quote. I am so glad that I did. I saved $800 a year by switching. But more importantly, I was treated with such respect and such kindness and warmth that it changed the entire rest of my week. If you want a human experience, I highly recommend going to this branch for any of your insurance needs. The process was so quick and easy. Justin took care of all of the details of providing the quote and providing the best insurance coverage for me and making it as simple and easy as possible. At no point did someone try to sell me something that I didn't need. Not only was the experience simple and hassle-free but it also reminded me of how nice it is to go to a local company that actually cares about its customers and treats them like human beings. I'll be going to this branch for any other financial services I am in need of in the future. Thank you so much!"
Profile photo of Gilberto Garcia

Gilberto Garcia

May 15, 2026

5  out of  5
rating by Gilberto Garcia
"Justin was a great help with not only my car insurance but my life insurance aswell def would recommend to friends and family."
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Thomas Graceffa

May 14, 2026

5  out of  5
rating by Thomas Graceffa
"Very good understanding of my needs.
Small office and simple exposure for local projects with
good clear COI certificate .
I have ben a home/auto customer for many years and have always ben satisfied and pleased with staff ."
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D Martung

May 12, 2026

5  out of  5
rating by D Martung
"Coe and his team have been an incredible resource and care team for my family's and business' many insurance needs. We are now fully bundled with them as they've provided us, not only with amazing options, but also a what feels like boutique/bespoke relationship under a national umbrella (best of both worlds.) Thank you!"
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Gary Felton

May 6, 2026

5  out of  5
rating by Gary Felton
"Best customer service you can get!"
We responded:
"Gary, how awesome of you to share your thoughts with this 5 Star Google Review! You and your family are important to me and a pleasure to work with. -Coe Bancroft, Glastonbury CT's State Farm Agent"
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Joyce Lahue

May 6, 2026

5  out of  5
rating by Joyce Lahue
"You can't beat their customer service! They are always willing to go above and beyond to help! Siobhan is always so pleasant and easy to work with!"
We responded:
"I appreciate your kind words, Joyce! Siobhan and I appreciate the trust you have placed in our State Farm Agency to take care of what is important to you. -Coe Bancroft, Glastonbury CT's State Farm Agent"
Profile photo of Windel Gongloe

Windel Gongloe

May 6, 2026

5  out of  5
rating by Windel Gongloe
"Great Customer Service experience"
We responded:
"Windel, we are very happy that you switched your insurance to my State Farm Insurance Agency in Glastonbury! We appreciate knowing that you had a great customer service experience with the process of setting up your auto and renter's insurance, and I look forward to getting to know you better and be a resource for all your insurance and financial needs. - Coe Bancroft, State Farm Agent in Glastonbury, CT."
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Rebecca Billings

May 5, 2026

5  out of  5
rating by Rebecca Billings
"I love State Farm Insurance in Glastonbury, CT.
I work with Nancy Jorge and many others at the same office. This office is fabulous!"
We responded:
"Thank you, Becca, for your kind words! We are fortunate to have you among our wonderful customers and happy to help you with all your insurance and financial needs! - Coe Bancroft, Glastonbury CT's State Farm Agent"
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Fayne Molloy

May 5, 2026

5  out of  5
rating by Fayne Molloy
"I have been a customer of Coe and his wonderful office staff for more than 20 years and would never go anywhere else for my homeowner's, auto or personal insurance. Their service is outstanding in every way!"
We responded:
"Thank you, Fayne! I appreciate your kind words, and we are grateful for the long-term relationship we have enjoyed together. It is a pleasure helping you with your home, auto and personal insurance, and so nice of you to share your positive experience with our office. Best always! -Coe Bancroft, State Farm Agent"
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Max Santos

May 5, 2026

5  out of  5
rating by Max Santos
"Very professional agent, patient and never pressured me into buying. Thanks Nate and your team, got all questions answered timely!"
We responded:
"Max, welcome to my State Farm Agency! So glad you found our local office to be convenient, and our Team and Nate to be friendly and patient without being pushy. We care and want what is best for our customers, so thank you for confirming we demonstrated these ideals by sharing your experience in this Google Review! - Coe Bancroft, your State Farm Agent in Glastonbury."
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John Ronson

May 2, 2026

5  out of  5
rating by John Ronson
"Many thanks to Nancy Jorge for her detailed explanations and assistance, as well as her patience, in helping me get answers to some inquiries. She was a big help, responsive in call backs and found the info I needed, as well as being quite pleasant to chat with! Kudos to Nancy !"
We responded:
"John, thank you very much for your kind words about your recent conversations with Nancy on my Team! You have been with State Farm and my office for over 25 years so far, so thank you also for your continued trust in me and my office Team. It is a pleasure to be your Good Neighbor, and I appreciate you taking time to share your experience working with us! - Coe Bancroft, your local State Farm Agent"
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Mei Chai

May 1, 2026

5  out of  5
rating by Mei Chai
"Such a nice team to work with, especially Justin, he is professional, friendly and knowledgeable. Coe’s team is just like a gem in town!"
We responded:
"Mei, we appreciate you putting your faith in me and my Team! I'm glad to know that Justin took such good care of you today, and I look forward to our follow-up appointment next week. And thank you for the 5-Star Google Review! - Coe Bancroft, your State Farm Agent in Glastonbury CT"